Terms of Trade

Blacksand Manufacturing Ltd (Blacksand Bronze)

Charges and Payment

Deposits

  • A deposit of 50% is payable for any work to be undertaken that is estimated to be worth in excess of $1000. The deposit is required prior to work commencing. Deposits are non-refundable.

  • A 50% deposit is required on all custom orders regardless of value. Deposits are non-refundable.

Export Orders

  • All export orders must be paid for in full before items are dispatched. Prices for all sales classed as export sales (i.e., delivered outside of New Zealand) are quoted in NZ dollars and do not include any taxes, customs duties, or import fees that may be payable in the destination country. These charges are the responsibility of the customer.

Accounts

  • Payment for new clients and cash sale clients is due in full before delivery and/or completion of work. Goods will not be delivered if payment has not been made.

  • If an on-account payment is offered, payment of the account is due within the agreed terms. Payment is due on or before the 20th day of the month following the date of delivery.

  • Any payment not received by the specified due date will be considered overdue unless a prior arrangement is made.

  • Should the contract price or any part thereof remain unpaid after the due date, the Seller may charge interest at the finance rate of 10% per month on any amount remaining unpaid. The Seller shall be entitled to charge compound interest at the prescribed rate.

  • All goods sold and supplied as part of the contract shall remain the property of the Seller until payment of the contract price is made in full, including any goods and services tax and freight.

  • Any claims relating to the goods supplied must be made within 10 days of receipt of goods (not excluding any requirements in law under the Consumer Guarantees Act).

  • If payment by the customer to Blacksand Manufacturing Ltd is overdue or the customer fails to pay the contract price in full, the Seller may (without prejudice to any of its other rights and remedies) recover and resell any or all of the goods. The customer hereby irrevocably authorises the Seller to enter any premises and remove the same, whether or not they are fixed to any building or chattel. The customer will be responsible for all costs involved in the retrieval of goods belonging to the Seller.

  • The Seller’s terms of Trade are as per the Fair Trading Act. Collection costs of any overdue debt or part thereof are the debtor’s responsibility.

Cancellations, Returns, and Ordering

  • Blacksand Manufacturing Ltd makes products to order; products are therefore not returnable. Please order carefully. If you need help with ordering, contact Blacksand Manufacturing Ltd for assistance.

Warranty

  • Blacksand Manufacturing Ltd warrants that its products will be free from defects in materials and workmanship for a period of five years from the date of purchase, subject to the limitations below.

Limitations

  • Damages caused by accident, acts of God, misuse, abuse, or improper installation or repair are not covered by this warranty.

  • Failure due to dismantling, alteration, or repair by any person not authorised by Blacksand Manufacturing Ltd.

  • Unique Variations: Our products are cast in bronze. Each item will have its own character telling the story of its alchemy. From molten metal to machining and hand finishing, rather than concealing the cast texture, we embrace it. These unique variations are in no way a defect.

  • Blacksand Manufacturing Ltd specialises in sand-cast bronze, a ‘living’ metal that responds to its environment and changes over time. Therefore, each handle/product will respond differently. Blacksand Manufacturing Ltd cannot guarantee patinas or the colour of the metal; these changes are due to oxidation and are in no way a deterioration or defect of the material or workmanship.

  • Blacksand Manufacturing products are cast in bronze. The casting process means each item will have its own unique character, including marks and textures from the molten metal being poured and cooling. These are considered features and are by no means a fault or defect of the product, material, or workmanship.

  • Blacksand Manufacturing Ltd shall not be liable for any statement, representation, or warranty made by any employee, agent, or contractor relating to the goods or workmanship supplied by Blacksand Manufacturing Ltd.

  • Notwithstanding any other provision in these terms of trade, where the goods are consumer goods and are supplied for business purposes, the Consumer Guarantees Act 1993 shall not apply. Any disclaimer above does not apply where it is contrary to any law, which cannot be contracted out of.

Claims

  • Blacksand Manufacturing Ltd will, at its discretion, repair or replace hardware and/or the internal components of hardware in respect of which a valid warranty claim is made. Blacksand Manufacturing Ltd reserves the right to inspect the product in its installed state before a claim is approved.

  • Warranty claims must be made to Blacksand Manufacturing Ltd in writing and accompanied by proof of date of purchase.

Liability

  • Blacksand Manufacturing Ltd will not assume liability for any charges regarding the removal or reinstallation of the hardware or any damage caused thereby. Nor will Blacksand Manufacturing Ltd cover any freight or handling expenses related to the hardware.

  • Where hardware is supplied other than for business purposes, this warranty is subject to the Consumer Guarantees Act 1993, and this warranty should not be taken to limit or vary any rights provided by the Act.

Disclaimer

  • Blacksand products are handmade. Blacksand Manufacturing Ltd will not be responsible for or accept any liability whatsoever for any delays in the delivery of Blacksand Bronze products. Blacksand Manufacturing Ltd will endeavour to deliver ordered products by the required schedules of the client and will at all times advise the client of any delays Blacksand Manufacturing Ltd may incur.

Security

  • Blacksand Manufacturing Ltd may choose to register with the Personal Property Security Registrar (PPSR) security for all goods supplied on account that have a value greater than $1000. Clients must sign the terms and conditions of sale and by doing so acknowledge and give consent unreservedly for such (PPSR) registration.

Blacksand Manufacturing Ltd.
12 Totara Road, Onetangi, Auckland 1081, New Zealand
Ph: 64 9 372 3494
Email: carmen@blacksandbronze.co